Skip to main content


In general I like Groupon, but you have to be really careful with it. Ideally, groupon is a great way to learn about a new business and try a new product or service. For the business it should be a great form of advertising, but many businesses don't see it this way.
For example, last summer I got a "spa package" groupon. The package said it included a warm bamboo massage, a mini facial, body scrub and a reflexology treatment . In actuality what happened was the owner / massage therapist wasn't very polite and seemed rather annoyed by the fact that I was coming in for services. She attached these weird suction cup thingys to my feet which stayed on during the massage, that apparently was the reflexology treatment. For the body scrub I believe she basically did a scrub on my hands and for the "facial" she put one of those packaged facial masks on my face during the massage. The massage was good, the bamboo was a new and different experience but it was basically a massage with weird things on my feet and a moisturized cloth on my face. Needless to say I didn't go back. On one hand I get where the business is coming from, Groupon prices are typically 50% off full price, and the service provider gets half of that . . . so they were paid 25% of the normal value. BUT, at the same time this business has an incredibly opportunity to wow me with their service, so I want to come back and pay full price. Plus they are getting tipped. I only gave $20, not because I'm cheap (I had brought more cash) but I felt that I really only got a massage and so I only tipped what I would for a massage. If you figure a massage therapist works 40 hours a week like most grown folks do and you take into account down time between clients and administrative duties they should be able to see 6 clients a day, and if each one gave $20 that the equivalent of a $31,200 a year job . . . just in tips. Between my tip and what groupon paid this person got $55 cash for 1 hour and 15 minutes of their time, let's say 1.5 hours for set up and clean up. Not a bad hourly income in my opinion but I guess this owner didn't see it that way. Her loss, because I found a massage therapist I do like and I have no problem paying full price when I feel I am in need of one.
So with the knowledge that many business treat their groupon customers like second class customers I take this into consideration when I purchase groupons and try not to be wowed by the advertised value, because chances are if something is advertised to be a $150 value service I'm not going to get treated like a $150 customer would. Last weekend I got a facial and seaweed wrap, would I pay $150 regular price for that? oh hell no, was it worth the $60 I paid - plus $30 in tip, sure! This vendor must not get many tipping customers because she kissed my cheek when I gave her that $30; this blows my mind, you just covered my naked body in seaweed and then cleaned it off by hand with warm towels, omg of course I'm going to tip for that. BTW, as promised, my skin as been incredibly soft and smooth all week, yay seaweed.
I think the best values for groupons are ones where you will be in a large group experiencing the same thing as full price customers, by default you can't be treated like a second class citizen. Classes are a good example of this - painting, cooking, fitness - fun stuff. And let's face it, no matter how good the discount may be for some things I'm just not going to veer off from my regular provider, case in point, I had the audacity to ask Rodney if he would mind if I got a trim to tide me over the two weeks until my appointment (I know hairstylist can recognize their own cut so don't ever try to run one past yours) and his answer was to find time this week. So I'll be getting my hair done after work tonight. I'm pretty sure the receptionist there must think I'm a rude B because this isn't the first time I've had to get an off the books appt, at least my hair will look good as my vi peel heals.
Anyways, another thing to keep in mind with groupons is to make sure you use them. And report to groupon customer service when you can't. I do in fact what some real reflexology so I bought a groupon for that. When the therapist didn't respond to my calls or email I let groupon know. They offered to get in touch with her for me but really I have no interest in being alone in a room with someone that had to be bullied into being there so I got the money credited back to my account. The I did buy a groupon for a sushi class and when I called for a spot I was told they were full, so again I let groupon know they were selling more deals then they had spots and again got a credit - which I turned into a laser hair removal package and had no problem booking the appointment so look forward to a post about that in June.


  1. It's a shame when vendors treat their Groupon customers like that. Isn't the point of offering Groupon deals for publicity? I'm glad you enjoyed your other facial experience. I think the best way to show the value of services, such as seaweed body wraps or facials, is to treat the customer like how they would treat a friend of theirs. The best kind of publicity is still word-of-mouth. And getting a facial from the pros is recommended now and then.

    La Fleur de Beauté: A Day Spa


Post a Comment

Popular posts from this blog

Spring Forward with a Wooden Watch

Hello Friends! Have you been making it to work on time this week or did your body have a hard time with the adjustment? Personally I am not a morning person so I have an easier time with fall daylight savings than I do spring. Here in Memphis the trees are starting to bloom and spring is in the air, which means its time to reflect the season in my wardrobe. I've swapped out my purse from black to blush, added a few new floral tops and got a new watch to help keep me on time as I adjust to the time change. For my watch, I selected the Frankie Purpleheart & Plum watch from Jord. Not only are oversized watches so in right now but I love the use of the Purpleheart wood and plum face to give a twist on a classic style watch. As y'all know love all shades of pink and I think the coloring of this watch goes with it so beautifully and the blush tones of my outfit really make the distinctness of the Purpleheart wood stand out.
I've been very intrigued by the wooden watch tre…

My blogging philosophy

It's my blogger / insta versary! Well sort of, but not really. I started this blog under a different name in 2009 and there were times when I posted a lot and times when I neglected it but mostly I used it as a creative outlet, a journal if you will that I didn't mind sharing with my Facebook friends. I blogged throughout my 20s about a lot of things 20-somethings experience - dating, job frustrations, the transition to adulthood but as I crossed to the other side of 30 and settled down into marriage those topics were no longer relevant- not that I am ashamed at all of the person I was or the journey that led me to where I am today but as my life shifted my priorities shifted as well and while I still very much wanted a creative outlet I decided to reinvent my blog life into more traditional blog topics and used my great closet makeover of 2017 as my kickoff project / inspiration  . . . so that actually happened a little over a year ago.
Meanwhile I had also been on instagra…

Pretty in Pink Easter Dress

Hello and Happy First Day of Spring!!! I'm so lucky to live in an area where in general the weather feels like what you would expect for each season - it's hot in summer, cold and winter and while some years we don't get the perfect day on the first day of spring it is starting to warn up and some flowers have begun to bloom. As much as I'm a planner I have a terrible time shopping for clothes in advance - when it's cold I want to wear sweaters and when it's warm I want cotton dresses gosh darn it so typically Easter creeps up on me and the week of I find myself scrambling to find something to wear. Yes of course I could just pull something I love from my closet but Easter represents new life and new beginnings and I always like to treat myself to a new dress.   So, when you've having all the Easter feels what's a girl to do except go take some pictures - and even better if you're lucky enough to live near a Jeff Koons Smooth Egg with Bow sculpture…

Spring Style at Wal-Mart (yes, Wal-Mart!)

Recently I've seen some of my favorite bloggers buzzing about some new clothing lines at Wal-Mart, so of course I needed more information. Turns out, Wal-Mart is re-vamping their clothing offerings across the store and with that are two new ladies lines - Time & Tru and Terra & Sky. Time & Tru offers straight sizes but does go to size 22 while Terra & Sky is the plus size offering starting at size 14 and going up to size 26. In theory if you're a size 14 to 22 you could shop both lines so since I fall into this category I decided to test it out. First off, it's important to note that Time & Tru also has accessories - jewelry, handbags, shoes and even swimsuits / cover ups. Look at these super cute earrings I scored - they were $4 y'all!!!!! Look at all the earrings! I had a very difficult time sticking to just one pair, I think next time I'll grab the black and white flowers and a pair of tassels. So now let me show you some things I tired on…

Sweater Weather

Although I could do without the snow and single digit temps I do love winter because a lot of my favorite clothes are winter clothes. There's something about a cozy sweater that makes me feel good so of course I'm loving the current trend of statement sleeve sweaters.

With trends I really have to be careful to control myself, especially with these because it's a style I REALLY like. Without the little voice in my head reminding me that I do not need a closet of practically identical pieces I would own several of the tiered sleeve sweaters, thank goodness for that voice! For the tiered sleeve look I went with black because it's versatile and since this is such a trendy piece and there's no guarantee this will be in style come next winter I wanted something I would get a lot of wear out of this season. Likewise when buying a bell sleeve cardigan I wanted something I could wear throughout winter and possibly into spring - this sweater with jeans and a comfy tee unde…